Quote Originally Posted by vanman View Post
AND

Our Local Toyota service department That Charged $1700 for a replacement clutch (Apparently it has been smoked).
It was only 12mth 30,000 km old ( apparently no warranty on clutches :Chin
I was driving in town and never been off-road with it when it failed
When I get the old Clutch back I check it, and it has more meat on it than my plate at a BBQ
Not Burnt out at all.
Took it to a specialist in town and it turns out it was a mechanical failure .
Told Toyota Care and they don't care
Now the gearbox is making a whining noise and they advise me that GEARBOXES are not under warranty as it is a commercial vehicle ..
Piece of CR@p:angry:

hey mate, I've worked in a few dealerships including a Toyota one. Clutches are always a touchy subject when it comes to warranty if you get you specialist to put it in writing you should get it under warranty. as for the gearbox the squeaky wheel gets the oil... It should be covered unless they can prove abuse. do a bit of homework and read the warranty section in your owners manual.

Basicly warranty works in funny ways. you take your car in for a repair. the dealer pays for the repair and then claim back the cost of the repair from Toyota. so the dealer is just a middle man for toyota itself. so Mr toyota does not want people going around saying his cars are shit! dealers are under a code of conduct by toyota to uphold the name and quality. thats why if you go to a state warranty manager they work directly for toyota not the dealer thats why they are always more helpful and more willing to satisfy the customer.