Quote Originally Posted by Vombil View Post
Flight Centre! what a bunch of dogs!! I called to inquire on some accomm in Bali for the 5th time in 3 days... "we'll call you back in 15 mins" wateva you slack shits
Don't be too harsh on employees of that particular company. In my experience some branches are severely understaffed and often they will be back many hours after their knock off time trying to get work done. We had a friend who worked there and who recently left to work for a competitor as she was way too overworked. She had a conscience and got sick of not getting the time to get back to people, even after working back 3 hours 2 or 3 days a week trying to catch up. They often had people lined up out the door, and phones ringing and emails to answer and flights to book etc etc. Yet no help was ever given!

Lately we have given up on agents, and go to tripadvisor and look for places with great feedback and book them directly online.