Good to hear he's lifted his game, Last time I dealt with him was probably 8 or 9 years ago and at that time, other than an SA mob he seemed to be the only one doing anything close to quality factory trims. I ended up driving to Melbourne as I'd paid upfront (only way he'd do them) and I hadnt been able to contact him for weeks.
Turned out he was just flat out at the back of the shop and dealing with huge demand. Perhaps the number of extra companies doing the trims has freed him up but I certainly use his work again wait or apparently now, no wait.