Ok I need some advice please!!
So you all know the story so far on this!! Well here is a Major F*%$in# twist to things!!
My Shannons policy expired on Monday. So I rang them to update my policy info and to get another quote, which I did!! "Chriss" tells me on the phone that he would send the new Quote and policy docs to me this week, and not to worry as I was still covered under the current policy for 21 days. All good then right??
Well, unfortunately Annie had a Minor bingle in the shopping centre car park on wednesday. No probs Ill call Shannons asap and give them all the details. Easy! Right!!
Well this is Shannons position!!
Firstly they tell me that as the policy lapsed 2 days earlier, we werent covered!!
So I tell the nice girl on the phone about mine and Chris' conversation on Monday, and she changes tact!! She initially agrees that yes we are still covered for 21 days from the expiry date. Excellent I say!!
BUT!!
Now she tells me that they will not be able to approve payment for any repairs to either vehichle until they recieve payment for the renewed Ploicy!!:shifty:
So I let it slide for the rest of the call while she processes the claim. Then I go back to there website and read their PDS TWICE!! And Annie read it again today, and we are unable to find anywhere where it may elude to this clause!!
SO!!
A question to all !!
Do most Insurance companies offer this automatic extension of coverage??
Has anyone else out there had a similar experience? And if so what was your outcome??
I MUST say now that I have not yet called them back to clarify any of this as I have been a little busy, and thought Id ask on here and some other Forums aswell..
Heres Hoping for some good news responses and a HAPPY ENDING to this!!