Maybe also have a look at the linkages, paticularly the condition of the gromet on the reverse lever that the reverse push rod goes though.
If (e.g.) casual drivers have not understood that its a 'depress' box, it is easy enough to force it non depressed between first and reverse, thus wearing that gromet, and the detent plate (where fitted). Over time this can ceate a first/reverse lock, i.e.; possible to have both gears selected simulteaneously, and if nothing is done, over more time, similar useage can create a tendency for that to happen easily.
I'm not questioning HK here, he is probably right, but there is just a chance the problem is external. Maybe worth getting underneath it and watch what happens to the reverse lever as you get another person to try and simulate the situation? Can it be selected (or nearly selected) with first still engaged. Or, does the shift to first cuase the reverse lever to move just slightly toward engage.





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