[QUOTE=Vombil;80498]my mate gives quite generous gifts to the assessors they deal with... its a shame but that's life. if you can't beat em, join em otherwise it's an unfair fight. He's a great mate but I can't afford/wouldn't pay to put a car through at rack rate.

Thats why the industry has gone to shit and the big guys are taking over with 4 5 7 visa workers. Import foreign workers and pay piss poor wages for a crappy repair and miss matched paint. How many cars do you see getting round with odd panels because of no colour matching or blending to the rest of the car?