I hear you guys. Bought a guitar from USA once. ... Mighty expensive and rare. Turns out the guitar was shipped to a musicians institute in France. Geographically not even close. I ended up receiving church chimes.. Wtf?? I knew something was wrong when a guitar in a full size hard case was about 50cms long. FedEx wanted to write it off.. Needless to say.. I ripped FedEx two new sphincters.... Made them get the guy that dropped it off (in France), pick it up, back to depot, and express courier it direct to me, no stops at other depots along their usual route. When you spend 5k+ AU, you want your item to be safe. What a total drama dealing with people in different time zones. I lost my shit so hard, I made them give me daily updates. Apparently the guitar collector told me I ruffled so many feathers at FedEx that it set a precedent and he's been looked after so much better since then. It's all funny now, but I was on a war path. Wouldn't take no for an answer at any stage of the debacle.. I guess the moral is don't take any crap when you know your right and someone else has stuffed up... No matter what country it's happening in.