By all means contact the store where you purchased it from if you need to confirm the purchase, however you have enough information to contact Shane direct so that you get prompt action. There are a number of reasons why the chrome is not acceptable and eventually they will be returned to the factory for replacement at a later date. The factory can then check their processes for future supply and hopefully rectify it.
Rare Spares has procedures in place to investigate any issues, and resolve them where possible, but the quickest way is to contact Head Office direct.