Good news from RS

[L31 Sandman]

Hi Guys, what is the best way to contact RS as I have one of their replacement panels and it is crap. can someone give me an email address or phone number.

[GTS]

Hi Guys, what is the best way to contact RS as I have one of their replacement panels and it is crap. can someone give me an email address or phone number.

Dave Ryan is the guy i've been dealing with.... dryan@rsp.net.au
He's down to earth and a good bloke to talk to.

[HK1837]

You could also try talking to Cav over at Fastlane. Username BIGCAV from memory. Oz might have his email address too.

[L31 Sandman]

Thanks boys, I am on to it right now and will let you know how I go.

[ozbox]

they had to start listening as there name was so bad...:Pirate:
they should have listened 10 years ago when people went direct to them and told them what they produced was crap..sometimes it can be too little too late.
its about time they listened and they have only done so coz other people were coming into the market with quality reproduction products and puting there products to shame..
unfortunately for RS shit products and shit attitudes will stick for a long time and this is why nos still pulls big bucks..

[BIGCAV]

if anyone wants to they can contact me here via pm etc

if i cant help i can definatly forward something on

i work in product sourcing mainly working on new products, i have only been at the head office of rares for less then a year so theres alot of products that were developed well before my time that i cant comment on directly, i can tell you any new product that has been made by myself in the last year have been tested by me personally aswell as being forwarded onto a specialist who deals with the specific vehicle

someone who i cant remember who mentioned the other day when we hosted the forum admin day that "we dont go out of our way and spend a tonne of money deliberatly developing a faulty product" so we are genuinly chassing feedback on anything we can develop better

im quite oftern caught in the middle dealing with an older product i havent fitted and had nothing to do with the development of but i will try and help when ever possible and if i cant ill forward it onto les

[Blocker]

Welcome to the forums BigCav, thanks for your input and I have no doubt many restorers (and part suppliers) are exciting about the pro active stance you guys are doing. Reaching out to your customer base is important, hopefully the engineering department takes note of what you bring back to them.

Great to have you on board